Service Advisor / Customer Relations Executive (CRE) & Administrative Specialist

Carramax Luxe Sdn Bhd · 📍 Kuta, Badung, Bali · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 9,000,000 - 12,000,000
Carramax Luxe Sdn Bhd is seeking a dynamic and customer-focused Service Advisor / Customer Relations Executive (CRE) and Administrative Specialist to join our team in Kuta, Bali. This role offers a competitive salary package and the opportunity to work in a vibrant and growing automotive service center. The ideal candidate will have a strong background in customer service, administrative tasks, and a passion for automotive excellence.

📋 Tanggung Jawab Pekerjaan

Provide exceptional customer service to clients, ensuring their satisfaction and loyalty.,Manage and coordinate service appointments, ensuring timely and efficient service delivery.,Assist in administrative tasks, including data entry, scheduling, and record-keeping.,Maintain accurate and up-to-date customer records and service histories.,Collaborate with the service team to ensure high-quality service and customer satisfaction.,Assist in training and onboarding new employees to ensure a smooth transition.,Handle customer inquiries and complaints, resolving issues promptly and professionally.,Contribute to the development and implementation of customer service policies and procedures.

🎓 Kualifikasi & Syarat

Minimum 2 years of experience in customer service or administrative roles in the automotive industry or related fields.,Strong communication and interpersonal skills, with the ability to build rapport with clients.,Proficiency in using Microsoft Office Suite, particularly Excel and Outlook.,Familiarity with automotive service processes and terminology.,Ability to work in a fast-paced environment and meet tight deadlines.,Bachelor's degree in Business Administration, Marketing, or a related field is preferred but not required.,Fluency in English and Bahasa Indonesia is required.,Valid driver's license and the ability to drive company vehicles is a plus.

🛠️ Keahlian

Customer serviceAdministrative supportData entryScheduling and coordinationMicrosoft Office SuiteAutomotive knowledgeProblem-solvingTeam collaboration
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